Cosmos - 786 Reviews - TourRadar (2023)

COVID 19 health and safety measures

The following requirements apply to international and domestic travel from September 1, 2021:

- Full vaccination against COVID-19 in the form of written documentation (paper or electronic copy), in English. Vaccination documentation must include information identifying the individual and the date of vaccination. The completed vaccination card must show that the official vaccination doses were administered at least 14 days before the start of your first service from the Globus brand family. Globus accepts vaccines that are approved or recognized by the World Health Organization (WHO), the Centers for Disease Control (CDC) and the European Center for Disease Prevention and Control (ECDC). Travelers may encounter additional requirements if their destination does not recognize their vaccine.

One of two types of travel documents are required for children who do not qualify for vaccination:

1) Verifiable negative COVID-19 test result in the form of written documentation (paper or electronic copy), in English. The test must be performed by a government-approved agency using a viral test (NAAT/PCR or antigen). Test result documentation must include information identifying the individual, the date the sample was taken, and the type of test. A negative test result must show that the test was taken within 72 hours of beginning your first service purchased from the Globus family of brands.
2) If you have recovered from COVID-19 within the past three months and have met the criteria to end isolation, you may travel to your location with documentation of recovery, which includes a positive test result and a letter from your doctor. medical care that suggests. dismissed to end the isolation (return to work, travel, etc.). The test result documentation and letter must include information identifying the individual, a date the sample was taken, and the type of test. A positive test result must show that the test was taken within 3 months of the start of your first Globus Family Brand service purchase.

A WARM AND SAFE WELCOME:
We will be introducing new tour check-in procedures and pre-travel health checks to allow guests to start their journey safely, including complying with social distancing requirements.

COMBINE CULTURAL PROXIMITY WITH SOCIAL DISTANCE:
We guarantee our guests safe distances throughout the journey, on the bus and on excursions. This includes providing masks for our guests to use at any time where social proximity might be an issue, as well as the ability to reduce group sizes if needed. And wireless listening technology, including our Go Beyond devices in Europe, enables safe distances between our guests and other travelers on excursions.

On tour we trust
Cosmos has always greeted the world's most fascinating places with unparalleled fascination, curiosity and wonder. Along the way we will discover the places to visit, meet the people to meet, participate in the customs to taste and delight in the cuisine to taste. And we've achieved this by combining the unparalleled knowledge of local guides and tour guides with first class accommodation and transport so you can experience the world on a journey that goes beyond the ordinary. In short, the tours offer experiences on the moon without much thought.

When travelers like you choose a Cosmos tour, they say goodbye to worries and leave you free to wander and wonder at the world around you. And that idea and that promise couldn't be more common and welcome today. Though today's world has changed, Cosmos' commitment to your safety, comfort and peace of mind remains assured.

Trust the Union.
When you travel with Cosmos, you choose to explore the world in a select group of like-minded travelers - people who stick together from start to finish. Now, more than ever, there is great comfort and extraordinary confidence in that choice.

Small groups, great experiences.
Cosmos makes it easy to explore the world with ease and confidence, with small-group experiences available in many destinations. With an average of 24 guests per departure (less than in some cases), there's always enough space to put extra distance between you and other travelers while getting closer to fascinating attractions and stories that make experiences personal and connected.

How to exercise, safe and healthy.
Rest assured that our state of the art buses and vehicles have gone through extensive cleaning protocols between tours and each day starts with a freshly cleaned bus and touch ups at each stop. Before boarding, we provide hand sanitizer, luggage sanitizer, and designated seating to help prevent the spread of germs.

Our TDs are the Bees Knees.
Nobody knows your destination better than your Cosmos Tour Director. And nobody is better equipped to ensure your time with us is happy and healthy. Their local knowledge and experience, together with the support of our local operations offices, means there is always someone on call 24/7. Enhanced health and safety training keeps them one step ahead of potential travel issues and allows them to focus on their well-being and comfort while traveling.

Your home away from home.
Cosmos has carefully selected and rated all of the hotels we use to meet our standards of quality, cleanliness, service and amenities. Each hotel has been inspected to ensure it meets or exceeds government mandated standards, and each must meet our strict health and safety requirements before entering the lobby.

The attraction of the less traveled.
Even if it's the world's famous sights that pull us into adventure first, it's often the hidden towns, lesser-known corners and secluded promenades that keep us coming back.

Our Undiscovered tour series invites you to leave the Colosseum and head into the narrow streets of Tuscan cities; the hustle and bustle of London through the tranquil landscapes of the English countryside; From the touristy seas of Europe to the coastal cities of the Mediterranean and the populous cities of North America to smaller, people-friendly gems of sea to glittering sea.

Carefree trust.
The world has changed, but what remains is our commitment to the safety and peace of mind of our guests throughout their journey. Not only have we improved our health and safety protocols for travel with our new guarantee program, but we also offer you risk-free, hassle-free and no-obligation bookings.

What to expect when you travel with us
Cosmos strives to provide our guests with a safe, hassle free holiday. To that end, with the help of our global health and safety team, we have put in place a series of enhanced pre-travel and voyage protocols and procedures to ensure you are healthy and happy during your journey with us. See the protocols and procedures during the voyage: https://www.cosmos.com/user/images/protocols.pdf

before you go
We will make every effort to ensure that you and your travel companions are ready for the journey. Along with a wealth of pre-trip information to help you prepare your tour, you'll have access to the CosmosGO app, a great resource for tour plans and details, your destination and any updates related to your trip.

And as an added measure of reassurance, we provide our guests with a range of health and safety tips and instructions to ensure all health considerations are taken care of before leaving home.

Carefree options
Cosmos offers small-group experiences for many destinations, giving you the option to limit your fellow travelers to just 24 on average, or fewer in some cases.

Besides, we are here for you. Our vacation planners are available daily to answer any questions and ensure you are confident about your next trip. We love hearing from you!

Welcome!
Upon arrival, you will receive a warm welcome from your Cosmos Tour Director. A travel expert ready, willing and able to ensure you have a healthy and happy journey with us - Here's how:

They are trained on our advanced health and safety protocols.
You are backed by 24/7 support at our local offices, which are well equipped to resolve any issues while traveling.
They have extensive local knowledge to help you navigate your destination safely and will help you avoid long lines and crowds wherever and whenever possible.
Tour guides and local guides wear masks when with guests, while drivers wear approved PPE helmets to ensure you spread joy and not germs.
Cosmos' enhanced greeting procedures are in place to ensure guests can safely begin their journey. These procedures include:

Mandatory health screenings, including non-contact temperature checks, for all guests, guides and drivers. If you have a high fever or are unwell, the guide will help you find nearby medical facilities.
Social distancing guidance and details throughout the trip.
Baggage disinfection every time it is loaded or unloaded on the bus.

to travel
When touring with Cosmos, guests eliminate many of the "touch points" of the trip, including baggage handling, hotel check-in and check-out, and purchasing tourist tickets. All of this ensures that only hearts are played, not hands. Even better? Our guides ensure fast-track entry to key attractions, meaning you won't have to wait in long, crowded lines.

And wireless listening technology, including our Cosmos Go Beyond devices in Europe, enables safe distances between our guests and other travelers on excursions. For times when touch is required, tour directors and coaches are stocked with ready-to-use hand sanitizer.

Your home away from home.
Cosmos has carefully selected and rated all of the hotels we use to meet our standards of quality, cleanliness, service and amenities. Each hotel has been inspected to ensure it meets or exceeds government mandated standards, and each must meet our strict health and safety requirements before entering the lobby.

How to exercise, safe and healthy.
Rest assured our state of the art buses and vehicles are thoroughly cleaned between tours and each day starts with a freshly cleaned bus and touch ups at each stop. Before boarding, we provide hand sanitizer, luggage sanitizer, and designated seating to help prevent the spread of germs. In addition, we won't seat you next to anyone outside of your travel party, which means that if you're traveling alone, we'll reserve an extra vacant seat next to you.

Throughout the tour, our guides will keep an eye on you, ensure proper social distancing both during the tour and at attractions and restaurants, and ensure bags and coaches are sanitized daily.

And while you enjoy your vacation, we're working behind the scenes to ensure hands-free safety as traditional self-service has been replaced with team service, including self-service buffets.

go home
Our goal is for your ride to leave you as healthy and happy as you left it (we strive to be happier!). Efficient and reliable airport transfers are available (and included when you book flights with us), giving you one less thing to worry about.

And as you prepare for your journey home, if you need assistance or aren't feeling 100%, let your guide know and we can help you find local medical assistance to get you back on your feet before your return bring.

Cosmos will also continue to review and update safety initiatives as we return to the world, including meeting and evolving the standards set by travel and health authorities around the world, including the European Center for Disease Prevention (ECDC), the center for United States Disease Control (CDC), World Health Organization (WHO), International Association of Cruise Lines (CLIA) and Association of Tour Operators of the United States (USTOA).

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